Effective Date: 22/08/2025
At Liyaa (accessible at www.shopliyaa.lk), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: such as your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or contact us.
- Non-Personal Information: such as browser type, IP address, device information, and browsing behavior on our site.
2. How We Use Your Information
We use the information collected for purposes including:
- Complying with legal and regulatory requirements.
- Processing and fulfilling your orders.
- Communicating with you about your orders, promotions, or inquiries.
- Improving our website, products, and customer experience.
- Ensuring the security and proper functioning of our website.
3. Sharing of Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share information with:
- Service Providers: such as payment processors, shipping companies, and IT service providers who assist us in running our business.
- Legal Authorities: if required to comply with applicable laws, regulations, or legal proceedings
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Request information about how your data is used.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: [email protected]
